Legal Document

Terms & Conditions — What You Need to Know Before Using Rizk

Using the Rizk platform means you agree to these terms and conditions. These terms are written clearly — there is nothing hidden, everything is stated openly.

Last Updated: January 2026

Transparent Terms
In Bengali
18+ Only
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Important Highlights from Rizk's Terms & Conditions

Here's a quick overview of the key points before you read the full document.

Account & Identity Verification

Each user is allowed only one account. Providing accurate information at registration is mandatory, and large withdrawals will not be processed until KYC verification is complete.

Bonus & Wagering Conditions

Every bonus comes with specific wagering requirements. Read the terms before claiming a bonus — you are generally required to wager a set multiple of the combined deposit and bonus amount.

Deposit & Withdrawal Policy

Both deposits and withdrawals must be made using a payment method registered in your name. Payments from third-party accounts are not accepted. KYC verification must be completed before a withdrawal can be processed.

Prohibited Activities

Creating multiple accounts, abusing bonuses, exploiting system errors, and betting on behalf of others are strictly prohibited. Violations will result in account closure.

Age Requirement

Rizk is strictly for users aged 18 and above. Rizk reserves the right to verify a user's age at registration or at any time thereafter. Accounts belonging to minors will be closed.

Right to Amend Terms and Conditions

Rizk may update these Terms and Conditions at any time. Notice of any changes will be sent to your registered email address or posted as a notification on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Important: By registering or logging in to the Rizk platform, you confirm that you have read and agreed to the full Terms and Conditions below. For any questions, contact us at support@rizk.click.

1. Account Registration & Identity Verification

To open an account at Rizk, you must provide accurate and complete information in the registration form. Your name, date of birth, email address, and phone number must all be verifiable and truthful. Registering with false information may result in your account being closed at any time.

  • Each person may register only one account.
  • Account credentials must not be shared with anyone else.
  • A copy of your national ID or passport may be requested for KYC (Know Your Customer) verification.
  • KYC verification must be completed before making a large withdrawal.
  • Users are solely responsible for keeping their account password secure.
  • Any unauthorised access to your account must be reported to Rizk support immediately.

2. Eligibility Requirements

Participating on Rizk requires meeting certain conditions. Rizk reserves the right to close accounts and forfeit balances if these conditions are not met.

  • You must be 18 years of age or older.
  • Online gaming must be legally permitted in the country from which you are accessing the platform.
  • Registration is not permitted if an active Self-Exclusion is in place.
  • Rizk employees and their immediate family members are not permitted to open an account.
  • You should only play when you are in a clear and sound state of mind — if you are struggling with addiction, please seek help.

3. Deposit Rules

Please keep the following in mind before making a deposit at Rizk. These rules apply to all payment methods.

  • Deposits must be made using a payment method registered in your own name.
  • Deposits from bKash, Nagad, or bank accounts registered under a third party's name are not accepted.
  • The minimum deposit amount may vary depending on the payment method.
  • No hidden charges on deposits — every amount you send goes straight to your balance.
  • If a deposit is delayed due to a technical issue, contact support with your transaction ID.
  • To prevent money laundering, additional verification may be required for unusual transactions.

4. Withdrawal Policy

There are a few important things to know before withdrawing your winnings. Rizk aims to keep the withdrawal process straightforward, but certain steps must be followed for security purposes.

  • Withdrawals can only be made using the same payment method used for the deposit.
  • KYC verification must be completed before your first withdrawal.
  • Withdrawals to bKash and Nagad are typically processed within 8–20 minutes.
  • Large withdrawals above a certain threshold may take 24–72 hours subject to additional verification.
  • Wagering requirements must be fulfilled before any bonus winnings can be withdrawn.
  • The relevant balance will be frozen while a withdrawal is being processed.
  • Rizk reserves the right to reclaim any rewards issued as a result of a technical error.

5. Bonus & Promotion Terms

Rizk regularly offers a variety of bonuses and promotions. Each offer has its own specific terms. The general rules below apply to all bonuses.

  • Each bonus can only be claimed once — the same bonus cannot be used across multiple accounts.
  • Wagering requirements must be met before any bonus winnings can be withdrawn (typically 20x–40x).
  • Some games contribute at different rates toward wagering requirements — slots typically count at 100%, while table games contribute less.
  • Bonuses are subject to an expiry period — any unused bonus will be forfeited once it expires.
  • If bonus abuse is suspected, Rizk may cancel the bonus without prior verification.
  • Winnings from free spins are generally also subject to wagering requirements.
  • Always read the specific terms of a promotion before claiming a bonus.

6. Betting Rules

Rizk has a set of general rules that apply to both Sports Betting and casino games. These rules apply equally to all players.

  • Once a bet is confirmed, it cannot be changed or cancelled — unless a cash out option is available.
  • Bets that are being processed at the moment odds change may be settled at the updated odds.
  • Rizk reserves the right to void bets placed on obviously incorrect odds (Palpable Error).
  • Maximum bet limits may vary by game and event.
  • Match fixing and the use of insider information are strictly prohibited.
  • Arbitrage betting across multiple accounts will result in account closure.

7. Prohibited Activities

Rizk is committed to maintaining a fair and safe environment. The following activities are strictly prohibited, and accounts will be closed for any violations.

  • Creating multiple accounts or using another person's account.
  • Bonus abuse — claiming bonuses across multiple accounts or using false information.
  • Exploiting system glitches or technical bugs to gain an unfair advantage.
  • Using the platform to launder money or conceal the source of illegal funds.
  • Placing bets on behalf of another person or acting as a proxy.
  • Using automated software or bots to play.
  • Attempting to interfere with the platform's security systems.

8. Data Privacy & Protection

Protecting your personal information is a priority for Rizk. For more details, please see our Privacy Policy Read.

  • Your information is never sold or shared with third parties.
  • All data is protected with SSL encryption.
  • Required KYC data is stored on secure servers.
  • Account activity may be monitored to detect and prevent suspicious behavior.
  • Information may be shared with regulatory authorities when required by law.

9. Account Closure & Suspension

In certain circumstances, Rizk may suspend or close an account. Users may also close their own account at any time.

  • If a breach of the rules is found, your account may be closed without prior notice.
  • If an account is closed, any valid balance will be returned; however, any bonus balance will be forfeited.
  • To close your account yourself, please contact support.
  • If you close your account for responsible gaming reasons, it cannot be reopened before the specified period has elapsed.
  • Specific policies may apply to accounts that have been inactive for an extended period.

10. Responsible Gaming

Rizk believes gaming is for entertainment — not as a source of income. The platform provides a range of tools to help you stay in control.

  • Set a deposit limit to keep your spending in check.
  • Set a loss limit to cap the maximum amount you can lose within a given period.
  • Use a session time limit to control how long you play in a single sitting.
  • If you need a short break, select a cooling-off period.
  • For a longer break, use the self-exclusion option.
  • For more information, please visit our Responsible Gaming View page.

11. Dispute Resolution

If you have a complaint, please follow Rizk's formal process. Most issues can be resolved directly through our support team.

  • Start by sending a detailed email to support@rizk.click.
  • Rizk will provide an initial response to any complaint within 72 hours.
  • Complex matters will be resolved within 14 business days wherever possible.
  • If you are not satisfied with Rizk's decision, you may file a complaint with the licensing authority.
  • The relevant balance may be frozen while a dispute is being resolved.

12. General Provisions

These Terms and Conditions include certain general provisions that apply across the board.

  • The Bengali version of these Terms and Conditions is authoritative. In case of any ambiguity, the Bengali version will prevail.
  • Rizk may update the Terms and Conditions at any time — notification of any changes will be provided.
  • If any part of these Terms and Conditions is found to be invalid, the remaining provisions will continue to apply.
  • Rizk will not be liable in the event of unforeseen circumstances (Force Majeure).
  • Rizk reserves the right to reclaim any winnings or bonuses credited due to a technical error.
  • Rizk is not liable for disruptions caused by technical issues on the platform; however, any affected bets will be settled fairly.
Have a question or comment?

If you have any questions about these terms, please reach out to our Bengali support team: support@rizk.click — Support is also available via 24/7 live chat.

A Few More Words on Rizk's Terms & Conditions

Reading the terms and conditions of an online betting platform can feel like a chore — long, written in dense language, and hard to follow. Rizk understands this. That's why these terms have been written in plain, straightforward language with nothing hidden, so every user can read and understand them in full.

Bonus terms deserve close attention. Many players claim a bonus without paying attention to the wagering requirements, then run into issues when trying to withdraw. On Rizk, the wagering requirements are clearly stated alongside every bonus. For example, if the wagering requirement is 30x and the bonus is 1,000 BDT, you will need to place a total of 30,000 BDT in bets before a withdrawal can be made.

Many users feel uneasy about KYC identity verification, but the process is actually there to protect you. If someone were to open an account using your name and details, KYC would catch it and prevent your funds from falling into the wrong hands. The KYC process at Rizk is simple — submitting a photo of your national ID is generally all it takes.

The no third-party payments policy is an important security measure. If someone asks you to make a deposit on their behalf, you should decline — doing so creates a risk of money laundering and could put your own account in jeopardy.

If a dispute arises over the outcome of a match or game, Rizk will investigate using its own logs and data records. In slots, every spin result is logged, and RNG certification ensures no manipulation has taken place. For Sports Betting disputes involving odds or match results, data from international sports data sources is treated as authoritative.

It's also important to be aware of our inactive account policy. If you haven't logged in for an extended period and still have a balance, Rizk will follow a defined process — typically sending prior notice via email or SMS. If you're planning to step away from the platform for a while, it's a good idea to let support know in advance.

One final note — Rizk's terms and conditions exist to protect users, not to work against them. A well-regulated platform keeps everyone safe, and following the rules makes for a better experience overall. If anything is unclear, feel free to reach out to support and ask directly.

Betting FAQ

Rizk displays odds in decimal format, which is the most straightforward for users in Bangladesh. For example, if Bangladesh's odds to win a match are showing as 2.50, a BDT 100 bet would return BDT 250 if successful (including your original stake) — giving you a profit of BDT 150. Lower odds mean a higher probability but a smaller return — for example, 1.30 indicates a very likely outcome. Higher odds mean a lower probability but a bigger return — for example, at 5.00, a BDT 100 bet would return BDT 500. It's best to avoid betting where odds are 1.00 or lower, as there's no profit to be made. You can change the format to Fractional or American in your settings.

At Rizk, you can bet on cricket as well as football, tennis, basketball, volleyball, hockey, kabaddi, badminton, and many more sports. Football offers the widest range of betting markets — match winner, correct score, both teams to score, first goalscorer, handicap, and more. You'll find the Bangladesh Premier League alongside the English Premier League, La Liga, and the Champions League. For tennis, you can place separate bets on each set. With live betting, odds shift as the match unfolds — in football, for example, the odds on the next goal update as soon as one is scored. Starting with one or two markets is the easiest way to get comfortable with how it all works.

Done reading? Join Rizk now.

Registration is free. Deposit with bKash and get started on Bangladesh's premier online betting platform.

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