Data Protection

Privacy Policy — How Your Data Is Kept Safe at Rizk

This page clearly explains in Bengali how your personal data is collected, used, and protected on the Rizk platform. Nothing is hidden.

Last updated: January 2026

SSL Secured
Encrypted
In Bengali
No Third Parties
256-bit
SSL Encryption
0
Sale of Data to Third Parties
72 hours
Response to data requests
GDPR
Standards are followed

How Rizk Protects Your Data

Protecting your personal data at every level is Rizk's top priority.

Strong Encryption

All data transmitted to and stored on Rizk's servers is protected by 256-bit SSL encryption — the same technology used in banking systems. No one can intercept your information in transit.

No Data Shared with Third Parties

Your name, phone number, email, and transaction details are never sold or shared with advertisers or any third party. Information you provide to Rizk stays with Rizk.

Your Rights, Your Control

You have the right to view, correct, and request deletion of your data. Rizk processes these requests within 72 hours.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular security audits are conducted and automated protections against unauthorized access are always active.

Marketing preferences

If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time through your settings. Rizk does not send unsolicited marketing communications.

Rapid response to breaches

In the event of a security breach, Rizk acts swiftly and notifies affected users without delay. There is no compromise on data protection.

In brief: Rizk does not sell your data, share it with advertisers, or collect more than necessary. This policy is written in Bengali with full transparency.

1. What types of data are collected

Rizk only collects the information needed to operate the platform and deliver your services. Nothing unnecessary is ever requested.

  • Identity information: Full name, date of birth, and nationality — as provided at registration.
  • Contact Information: Email address, mobile number.
  • Identity Verification Documents: A copy of your national ID or passport as part of the KYC process.
  • Financial Information: Deposit and withdrawal methods, transaction history — full card or bank details are not stored.
  • Gaming Activity: Betting history, game preferences, session duration.
  • Technical information: IP address, device type, browser information, operating system.
  • Communication Records: Chat or email conversations with our support team.

2. How Information Is Collected

Rizk collects information in several ways — in every case, the purpose is to provide you with better service and keep the platform secure.

  • Information you provide directly through the registration form.
  • Documents submitted during the KYC verification process.
  • Information received from the payment gateway during payment processing.
  • Technical information collected automatically while you use the platform.
  • Browsing behavior collected through cookies and web tracking technologies.
  • Information provided when contacting the support team.
  • From third-party verification services for fraud prevention and security checks.

3. How Your Information Is Used

Data collected is used only for specific, defined purposes — nothing else. Your interests are taken into account in every use case.

  • Creating and managing your account.
  • Identity verification and age confirmation.
  • Processing deposits and withdrawals.
  • Storing gaming history and account balance.
  • Preventing fraud and money laundering.
  • Compliance with legal and regulatory requirements.
  • Responding to support requests.
  • Sending promotional offers with your consent.
  • Improving platform performance and user experience.

4. Who your data is shared with

Rizk does not sell your data. However, limited information is shared with trusted partners as necessary to operate the platform.

  • Payment Providers: Payment gateways including bKash and Nagad receive the necessary information to process transactions.
  • KYC verification services: Secure third-party services are used for identity verification.
  • Legal authorities: Data may be shared with regulatory authorities under a court order or as required by law.
  • Fraud Prevention Agency: In cases of suspected money laundering or fraud, the relevant authorities may be notified.
  • Advertisers: Never.
  • Data Broker: Never.
  • Other Gaming Sites: Never.

5. Cookie Policy

The Rizk website uses cookies. Cookies are small text files stored in your browser that help improve your experience.

  • Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
  • Functional cookies: To remember your language preference and game settings.
  • Analytics Cookies: To understand how the platform is used — which pages get the most traffic and where users run into issues.
  • Marketing Cookies: With your consent only — to show you relevant offers.
  • Cookies can be managed or deleted through your browser settings, though doing so may cause some features to stop working.

6. How Long Your Data Is Retained

Rizk does not retain data beyond what is necessary. However, certain information must be kept for a defined period due to legal obligations and security requirements.

Data Type Retention period Reason
Account Information 5 years after account closure Legal Requirements
Transaction records 5–7 Years Financial Regulatory Compliance
KYC documents 5 years after account closure AML/KYC Regulations
Support Chat Logs 2 Years Dispute resolution
Cookies & Browsing Data 30 days to 1 year By cookie type
Marketing Preferences Until consent is withdrawn User Controls

7. Security Measures

Rizk has put in place both technical and organizational measures to protect your data — not just one or two layers, but multi-layered security throughout.

  • 256-bit SSL/TLS encryption on all data transfers.
  • Data stored on our servers is also encrypted (at-rest encryption).
  • Two-Factor Authentication (2FA) option.
  • Regular independent security audits and penetration testing.
  • Restricted server access — only authorized personnel can access data.
  • Automatic alerts for suspicious login attempts or unauthorized access.
  • In the event of a security breach, the relevant authorities and affected users will be notified within 72 hours.

8. Your Rights

Every registered Rizk user has specific rights over their personal data. To exercise these rights, email us at support@rizk.click.

  • Right to Know: You can find out exactly what personal information Rizk holds about you.
  • Right to rectification: You can request corrections if any of your information is inaccurate.
  • Right to Erasure: In certain circumstances, you can request that your data be deleted (except where retention is required by law).
  • Right to restrict processing: You can request that the processing of your data be restricted to specific purposes.
  • Right to Data Portability: You can receive your data in a standard portable format.
  • Right to Object: You can object to your data being used for marketing or other specific purposes.

9. Protection of minors

Rizk strictly does not serve anyone under the age of 18. We do not knowingly collect information from minors.

  • Date of birth is verified at the time of registration.
  • Where there is doubt, age is verified through KYC.
  • Accounts belonging to underage members will be closed and any deposited funds returned.
  • If any minor's data has been collected inadvertently, it is deleted immediately.
  • Parents or guardians who become aware of an account registered in a child's name may contact us at support@rizk.click.

10. Changes to the Privacy Policy

Rizk may update this Privacy Policy when necessary. You will be notified of any changes.

  • You will receive a notification to your registered email before any significant changes take effect.
  • The "Last Updated" date at the top of the page is always kept current.
  • Continued use of the platform after any changes will be taken as acceptance of the updated policy.
  • If you do not agree to the changes, you may request that your account be closed.

11. Privacy contact

For any questions or requests regarding data protection, please contact us directly.

  • Email: support@rizk.click (use "Privacy" in the subject line)
  • Live Chat: Bengali-language support available 24/7
  • An initial response will be provided within 72 hours of receiving your request
  • Complex requests are handled within 1 month
Your data, your control

If you have any questions, requests, or concerns about your personal data on Rizk, reach out directly. We respond in Bengali and help you exercise your rights.

Your data protection rights

Rizk actively upholds these rights — not just on paper, but in practice.

Right of access

Find out what information we hold about you.

Right to Rectification

Correct inaccurate information.

Right to Erasure

Request deletion of your data under certain conditions.

Right to Restriction

Restrict Certain Uses.

Right to Portability

Download your data.

Right to Object

Opt Out of Marketing.

A Few More Things About Rizk's Privacy Policy

Many people are understandably cautious about sharing personal information on online platforms. In Bangladesh, it is common to experience unsolicited marketing calls shortly after registering on an app. Rizk does not engage in this kind of practice.

Information provided at registration is used by Rizk solely to manage your account. Your phone number is never passed to third-party marketers, and your email address is never sold to any list. Rizk's business model is built on gaming services — not on selling your data.

The KYC process can feel uncomfortable — many people hesitate when they hear they need to submit a copy of their national ID. But this process is actually there to protect you. If someone tries to open an account using your name, KYC will stop them. All KYC documents submitted to Rizk are stored on SSL-encrypted servers and used solely for verification purposes.

Cookies are worth addressing clearly. When you visit the Rizk website, you will see a cookie notification. Essential cookies are technically required — without them, you cannot stay logged in and games will not function. For all other cookies, your consent is obtained. Analytics cookies help Rizk understand which games are most popular and which pages users spend the most time on — this information is used to improve the platform.

Many users are unaware that IP addresses are collected. Whenever you visit any website, that site automatically sees your IP address. Rizk uses this information to prevent fraud — such as detecting multiple account registrations from the same IP — and to enforce geographic restrictions. This data is not used for advertising purposes.

If you request deletion of your data, does Rizk actually delete it? Yes — but with some limitations. Financial transaction records are required by law to be retained for a set period. Anti-money laundering regulations in most countries mandate that transaction data be kept for 5 years. So while Rizk cannot legally delete transaction records, all other personal data can be erased upon request.

Managing your marketing communications is simple. If you no longer wish to receive promotional emails or SMS from Rizk, you can turn them off in your account settings or use the unsubscribe link at the bottom of any email. The change takes effect immediately — no further marketing messages will be sent.

One last thing — reading Rizk's Privacy Policy doesn't mean every scenario is covered. If you want to know how your data is being used in a specific situation, reach out to support directly. You'll get a response in Bengali, and no question is too small.

Everything You Want to Know About Accounts & Bonuses

Rizk's policy is one account per person. If two adults live in the same household — for example, a husband and wife — each may open their own account in their own name, even if they share a device or internet connection. The requirement is that each account must be registered to a genuinely different individual with their own supporting documents. Opening two accounts under different names or different email addresses is strictly prohibited — if detected, both accounts will be closed and any bonuses forfeited. Where multiple registrations from the same IP are detected, Rizk may request KYC verification; accounts that pass verification will continue operating normally.

Calculating wagering or play-through requirements is actually straightforward. Say you deposit ৳1,000 and receive a ৳1,000 welcome bonus, with a 30x wagering requirement. The calculation is: (deposit + bonus) × wagering = (1,000 + 1,000) × 30 = ৳60,000 in total bets required before you can withdraw. The key thing to understand is that this is your total bet amount, not your losses. So if you place a ৳100 bet, that adds ৳100 to your wagering count — whether you win or lose. Also, not all games contribute equally. Slots typically count at 100%, meaning a ৳100 spin = ৳100 wagering. Roulette or blackjack may only count at 10% or 20%. The exact percentages are listed in the bonus terms.

Join Rizk in a Safe Environment

Your data is secure, your transactions are protected, and your entertainment is guaranteed — register with Rizk and enjoy Bangladesh's best betting platform.

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